Refund Policy
At iSmartSLab job Consultancy, we strive to provide exceptional services to both students and companies seeking recruitment and hiring solutions. We understand that circumstances may arise where refunds are necessary, and we aim to maintain transparency and fairness in our refund policy.
1. Refund Eligibility:
Refunds are only applicable under specific conditions outlined below:
Service Unavailability: If for any reason, the service requested by the customer is unavailable or cannot be provided by iSmartSLab job Consultancy, a full refund will be issued.
Dissatisfaction: If the customer is dissatisfied with the service provided and can provide valid reasons for their dissatisfaction, they may be eligible for a partial or full refund, as determined by iSmartSLabConsultancy.
Duplicate Payment: In cases of accidental duplicate payments made by the customer, the excess amount will be refunded promptly.
Service Failure: If the service provided fails to meet the expectations or requirements as outlined in the agreement between iSmartSLab job Consultancy and the customer, a refund may be issued.
2. Refund Procedure:
To request a refund, customers must submit a written request outlining the reason for the refund and providing any necessary supporting documentation.
Refund requests will be processed by the iSmartSLab job Consultancy team within 7 days business days of receipt.
If the refund request is approved, the refund will be processed using the original method of payment unless otherwise specified by the customer.
Refunds will be issued in the same currency as the original transaction.
3. Non-Refundable Items:
Certain services or products may be non-refundable. These include but are not limited to:
Consultation fees
Administrative charges
Customized services tailored to the specific needs of the customer
4. Contact Information:
Customers can contact our customer support team at ismartslabservices@gmail.com, 7077312271 to initiate a refund request or inquire about the refund process.
Our team is available from 10 am to 9 pm to assist with any refund-related queries or concerns.
5. Policy Updates:
iSmartSLabConsultancy reserves the right to amend or update this refund policy at any time without prior notice. Customers are encouraged to review the refund policy periodically to stay informed about any changes.
6. Legal Disclaimer:
This refund policy does not affect any statutory rights that may apply to your purchase. iSmartSLabConsultancy reserves the right to interpret and enforce this refund policy at its discretion.
Conclusion:
Our refund policy is designed to ensure fairness and transparency in all customer transactions. At iSmartSLabConsultancy, we value our customers' satisfaction and are committed to resolving any issues promptly and efficiently.
For any further inquiries or assistance regarding our refund policy, please don't hesitate to contact our customer support team. We appreciate your trust in iSmartSLabConsultancy for your recruitment and hiring needs.